We have a "How to" section to answer any questions you may have. We will be adding a 'Beginner's Overlay' (with speech bubbles directing the user), in the near future, which you can toggle on/off for those who need a little extra assistance, or those whom are not familiar with the functionality of chat.

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This is not a known fault, however if the problem has arisen please report it to us by using the Support in the app Settings or use any of the details on our contact page.

We encourage your feedback, we want this app to work for you and be the best it can be.

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